CSC REGISTRATION – CSC.gov.in – FAQ 2017
What is CSC?
Under the National e-Governance Plan (NeGP) formulated by the Department of Electronics and Information Technology (DEITY), Ministry of Communication and Information Technology, Government of India, the Common Services Centers (CSCs) are conceptualized as ICT enabled, front end service delivery points for delivery of Government, Social and Private Sector services in the areas of agriculture, health, education, entertainment, FMCG products, banking and financial services, utility payments, etc.
How CSC works?
CSC e-Governance Services India Limited is a Special Purpose Vehicle (CSC SPV) and is connecting local population with the Government departments, banks, and insurance companies and with various service providers in private sector using IT-Enabled network of citizen
Who is a VLE?
VLE is Village Level Entrepreneur who delivers various government and non-government services to the end consumers from the CSC outlet(mostly owned)
What are the minimum requirements to become a VLE?
1) Should have a valid Aadhaar number.
2) The VLE should be a village youth above 18 years of age.
3) The VLE must have passed the 10th level examination from a recognized board as minimum level of educational qualification.
4) The VLE should be fluent in reading and writing the local dialect and should also have basic level knowledge of English language.
5) Prior knowledge in basic computer skills would be a preferred advantage.
6) The VLE should be motivated enough to be a prime driver of social change and disperse his/her duties with utmost dedication and honesty.
Is there any fee for CSC registration?
There is no fee for registration as a VLE. It is absolutely free of cost.
What is a CSC Centre?
CSC Centre would be the place from where the VLE would operate his activities and serve the users.
What are the benefits of APNA CSC Re-registration?
Re-registration will help existing VLEs update their information in the CSC platform and also entitle for generating a digital CSC identity certificate along with an official Digital Seva e-mail ID.
What are the documents that I need to upload while doing the registration to become VLE?
1) Pan Card Copy.
2) CSC Centre Photos (Inside and Outside)
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What all are the System requirements for registering on CSC?
a) At least 120 GB Hard Disc Drive.
b) At least 512 MB RAM.
c) CD/DVD Drive.
d) UPS PC with Licensed Windows XP-SP2 or above operating system.
e) With 4 hrs battery backup/Portable Genset.
f) Printer/ Colour Printer.
g) Web cam/digital camera.
i) Internet connection with at least 128 kbps speed for browsing & data uploading over internet.
What would be my responsibilities as a VLE?
a) Public place with safety and convenience.
b) Availability of Kiosk from 08:00 AM to 08:00 PM.
c) To deliver the services smoothly to the users as available on Digital Seva Portal.
Do I need any training to become VLE?
No. You don’t need any specific training to become a VLE. Meeting the minimum criteria as mentioned above is enough to become a VLE.
What is an application number?
The application number is a unique number that is generated after successful registration. You can track your application status by this unique number.
When would I be able to avail CSC services after acceptance of my application?
Once the account has been created, you would receive a welcome email regarding the digital seva link along with the credentials used.
What if my application is rejected, can I apply again?
Yes, you can apply again.
Whom to contact in case of queries?
In case of any queries, you may contact the helpdesk team on the toll free number 1800 3000 3468 or email the query to firstname.lastname@example.org
a. My Panchayat, Post Office or Village/Town/City is not displaying in the drop down menu?
b. The banking tab does not list my Bank.
c. Latitude & Longitude field is blank?
a. While utmost care has been taken in importing the Census 2011 data of the Government of India, there might be instances where few locations might be incorrect or location are newly created, the information will be verified and updated accordingly.
Still for location data issues it is suggested that applicant may write to us at email@example.com.
b. Please email us the Bank name, it will be processed accordingly.
c. The Latitude and Longitude will be filled automatically, incase the field is blank it is suggested that you may refresh the page and try again. Ifproblem persist please email us the CSC center address along with the Pincode.